The Old Mill is looking for an enthusiastic, organised and customer-focused Wedding & Events Coordinator to join our team. As a family-run riverside venue, we take pride in creating memorable experiences for every couple and guest who walks through our doors. From weddings to special celebrations and private functions, we are passionate about delivering exceptional events. We are looking for someone who shares that passion and can help bring our clients' visions to life, ensuring every event runs seamlessly from the initial enquiry through to their special day.
The Role
Reporting to the Senior Wedding & Events Manager, you will play a key role in coordinating, organising and delivering weddings and events at The Old Mill. You will work closely with clients, colleagues and external suppliers to ensure every detail is carefully considered, every expectation is managed and every event reflects the high standards of our venue.
- Wedding & Event Coordination: Coordinate weddings, private functions and special events with exceptional delivery on the day.
- Client Relationships: Build positive relationships with couples and clients, understanding their requirements and providing a friendly, professional and personalised service.
- Administration: Manage enquiries, maintain accurate event records and ensure all event details are communicated clearly throughout the team.
- Event Logistics: Coordinate timelines, room layouts, set-ups and operational requirements to ensure events run smoothly.
- Supplier Coordination: Liaise with suppliers, caterers, florists, decorators, entertainers and other event professionals.
- On-the-Day Coordination: Be the key point of contact during events, managing arrangements, resolving issues calmly and ensuring the day runs to schedule.
- Customer Experience: Maintain the high standards of service and attention to detail that our clients expect from The Old Mill.
- Pre-Event Preparation: Coordinate all preparations in the lead-up to weddings and events, ensuring timings, requirements and operational details are confirmed well in advance.
- Ordering & Stock Management: Arrange the ordering of beverages and other necessary stock, ensuring everything is available and ready for upcoming events.
- Operational Planning: Prepare event paperwork, function sheets and internal briefs to ensure the team has all the information needed ahead of each event.
- Event Checks: Review upcoming events and carry out final checks to identify any outstanding tasks or requirements before the event takes place.
Experience
We are looking for someone who:
- Has excellent organisational and time management skills, with the ability to manage multiple events and priorities.
- Has outstanding communication and interpersonal skills.
- Is naturally friendly, approachable and confident when dealing with clients and suppliers.
- Has a keen eye for detail and takes pride in delivering events to a high standard.
- Can remain calm under pressure and use initiative for problem solving.
- Is proactive, reliable and comfortable working both independently and as part of a team.
- Has a genuine passion for weddings, events and creating memorable experiences. Previous experience in event coordination, hospitality or a similar customer-facing role is necessary.
- Experience in the weddings sector is essential
What We Offer
- The opportunity to work at a family-run riverside venue.
- A varied and rewarding role, helping couples create one of the most important days of their lives.
- A supportive team environment where attention to detail and personal service matter.
- The opportunity to develop your skills and experience within the wedding and events industry.
Experience: 2 years (required)
